Maintenance

In 1977, The DC Elevator Company was built on a simple premise – to provide the best service possible, and to do so at reasonable rates. Forty years later, maintenance is still the key element for our clients.

DC Elevator currently maintains thousands of elevators on maintenance contracts across the states of Kentucky, Tennessee, Indiana, Ohio, West Virginia, and Virginia. We maintain all types of equipment including equipment manufactured by ThyssenKrupp, Otis, Schindler, Kone, Elevator Controls, MCE, Virginia Controls, Smartrise, and others.

The DC Elevator Advantage

Routine maintenance is critical – as with any mechanical device, elevator parts are subject to wear and deterioration over time. Our skilled and certified technicians keep close track on the wear of your equipment, combining the individual and company experience with current equipment statistics, planning and preparing for efficiency and effectiveness. Their precautions maximize the useful life and reliability of your equipment. They are the building blocks of the DC Elevator Advantage.

Full Maintenance

The Full Maintenance contract provides monthly scheduled maintenance visits. During these visits, all parts outlined in the service agreement are maintained.

We offer the full maintenance contract with two options:

  • call back service available seven days/week and 24 hours/day
  • optional call back service after 5:00 p.m.

An annual safety/pressure test is part of the agreement.

Elevator Control Room of a DC Elevator Client

Examination and Lubrication

Our Examination and Lubrication Agreements include scheduled maintenance visits, performed at selected intervals. Options include monthly, quarterly, semi-annually or annually examination and lubrication as recommended per manufacturer.

An annual safety/pressure test is part of the agreement, independent from the service interval.

Annual Safety Test and Inspections

In Kentucky, the State Safety Code for Elevators and Escalators, ASME A17.1, requires an annual safety testing on all hydraulic and traction elevators. This safety test is critical to keep customers and employees safe and to minimize owner liability. Other states operate under a similar code; your nearest DC Elevator office will be able to evaluate your testing needs and requirements.

Please contact us to schedule a test at your location keep your elevator in compliance with current code standards.

Five-Year Full Load Safety Test

On traction elevators, a five-year full load safety test is required by the State of Kentucky, to ensure that your elevator can lift a rated load at rated speed. The safety test is critical to keep customers and employees safe and minimize owner liability. Other states operate under a similar code; your nearest DC Elevator office will be able to evaluate your testing needs and requirements.

Please contact us to schedule a test at your location keep your elevator in compliance with current code standards.

Code Compliance

As a member of the NAEC, AEMA, HBA, and ABC, we keep our knowledge of ADA guidelines and ASME standards up-to-date, focusing on the detailed regulations of the states belonging to the region we serve. Our understanding of code standards and requirements ensures that your equipment is compliant and ready for inspection.

Site Assistance

As a critical step in planning and coordinating future elevator modernizations, DC Elevator offers complimentary site surveys. These include:

  • Analysis of the existing elevator system condition
  • Evaluation of remaining useful service life of major components
  • Measurement of the current ride quality
  • Opportunities for future energy conservation

We also take aesthetics into consideration and look to the renovation of the elevator interior as a mean to increase building quality, for example upgrading elevator cab lighting or features. An up-to-date elevator adds aesthetic value and a positive note to the perception of the whole building.

We can work closely with your architect or builder to evaluate your specific needs, allowing us to offer a customized elevator or accessibility solution for your space.

Please contact us to get a quote, schedule a visit or site evaluation, or learn more about all aspects of maintenance.

Q & A

Call-Back Options

For full maintenance call back service available seven days/week and 24 hours/day. Alternatively, we offer optional call back service after 5:00 p.m., that we bill at an additional rate.

For examination and lubrication, call back service incidents are billed at our hourly rates, and do not include parts. We bill these as necessary.