Repair

“If it’s broken, we will fix it” is our promise to our customers, because we know that time is of the essence when it comes to elevator outage and the resulting downtime.

How to Reach Us

You can contact our repair hotline at (859) 254-8224. During our office hours, we will address your needs right away – after hours we will communicate your concern to our next available elevator technician. Please see the Q&A section for detail information.

In the case of an emergency, please always dial 9-1-1.

DC Elevator Technician Taking a Closer Look

Cause and Impact

Failing elevator technology can lead to sudden stops, rough landings, failure to open, floor shifting, and elevator lurching. As technology ages, elements of the elevator can become unreliable. Power failures are common, too, and often can be traced back to power fluctuations. These can cause breakdowns, leading to elevator downtime.

When an elevator is in need of repair, it quickly becomes an inconvenience for passengers and a costly and frustrating endeavor for the building owner or manager. DC Elevator can help ease these issues because we not only have the know-how to diagnose the cause of the failure, but also have access to a vast network of vendors that can quickly supply the parts needed for the repair.

Maintenance is Key

Prevention is the best way to avoid elevator failure; regular maintenance of parts, periodic lubrication, and planned examination help keeping your vertical transportation unit performing according to specifications, and your passenger and goods moving unhindered and reach their destination on time, and in time.

Please contact us to get a quote, schedule a site evaluation, or learn more about repair and maintenance options.

Q & A

Repair Service Availability

Our repair service with line answering is available seven days/week and 24 hours/day.